FAQ

To set the time, pull the crown till two “clicks”. After turn the crown to set hour and minute hands, till you get the correct time.

To set the date, pull the crown till one “click”. Then you need to turn the crown in the direction from you. The date disk has got 31 days no matter the month. For certain months you will have to set the date for a day forward.

When sending the watch we install a completely new battery. From this moment your battery should work for 60 months (5 years).

Any repairs shop working with watches will be able to do it. We use battery Renata No. 371 1.5 V in our SKOKA watches.

It means that you can have a shower, wash your hands, and even swim in the pool. But you shouldn’t jump into water or hit your watch directly, as well as swimming in salt water, it can lead to the damage of the clockwork.

We use 20 mm width wristband in all our watches. The standard strap fits the wrist with the circumference from 165mm to 215mm. If you need the strap with different sizing please write to us, and we will be glad to help.

You can look up the basis sizes of our watch here.

Yes, all of our watches have brand packaging to look up the contents you can here.

We can engrave your SKOKA watch for a separate payment. Please contact us through the contact form to get additional information.

Our bands are made of high quality leather. The need the same care as any leather goods. You should avoid contact with water. Such factors as sun rays or high perspiration can affect its lifespan.

We accept payments by Visa, Mastercard and PayPal. The payment is processed through 2Checkout service with the PCI Level 1. Payments made through our website are secured using SSL technology. For more information please look here.

All the shipments are sent out in 1-2 working days after getting your payment. After the shipping out, you will get your tracking number and the instruction on tracking on your e-mail. If you didn’t receive such a letter please check the spam folder. You can find more information on shipping here.

We guarantee that previous to sending out your delivery we carefully check the quality of the product and the packaging so that there would be no trouble on delivery. If there is any trouble with the condition of  your package, please, contact us here.

All SKOKA watches come with 2 year warranty from the moment of purchase. For more details you can look here.

If for some reason you would like to return the purchase you can do it for 14 days after receiving the delivery. For more details you can look here.

In case of damage covered under warranty we offer a unique service: you can exchange your old watch for a new one instead of waiting for the repairs.

Please contact us through the callback form inputting your order number, while the order is being processed, we can help you out.

All SKOKA watches come with 2 year warranty from the moment of purchase. For more details you can look here. We thought about situations when you buy the watch as a gift, so not to complicate the process we decided to make the warranty not one year but two!

In case you are not able to sign for the delivery, you will be left a notification. You will be responsible for getting in touch with the local postal service and receiving of the shipment.

If the timeframe for the receiving of the shipment is over, the delivery will get sent back to us. In this case the repeated shipment will be paid by you and realized only after we discuss the new shipping timeframe.